Briefs – Aug. 26

First Posted: 11:34 am - August 26th, 2015

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ASHLAND UNIVERSITY EDUCATION PROFESSOR CO-EDITS BOOK – Dr. James Olive, associate professor in the Department of Leadership Studies at Ashland University, is co-editor of a new book that is titled “Intersectionality in Educational Research (Engaged Research and Practice for Social Justice in Education).”

According to Olive, the purpose of the book is to advance understanding of intersectional theory and its application to research in education.

“The use of intersectionality in research and education is increasing as its framework provides a means through which to analyze students’ experiences across multiple dimensions of identity,” Olive said. “In essence, intersectionality promotes critical complex thinking regarding the intersections of race, class, gender, sexual orientation and other identity dimensions, as well as their outcomes.”

BBB WARNS ABOUT COLUMBUS COMPANY – The Better Business Bureau is warning the community about Columbus Real Estate Pros.

Columbus Real Estate Pros has an “F” rating with BBB. BBB received 50 complaints in the past three years, concerning failure to provide customer assistance, make requested repairs, honor promises/refunds/warranties, excessive charges, and/or explain charges.

Some consumers indicate several phone calls and/or emails are sent for assistance, but the company fails to respond. Other complaints reflect after appointments are scheduled, the company fails to show up to complete the promised services. Some complaints concern pet urine in the carpet, others mention a failure to replace locks, or make needed repairs. One consumer said they went personally to their office on four occasions for assistance but got none.

On April 29, 2015 and May 8, 2015, BBB emailed Columbus Real Estate Pros requesting their voluntary cooperation in resolving the complaints on file with BBB, and providing steps it will implement to eliminate the underlying cause for the pattern of customer complaints; however, as of today BBB has not received a response from the company.

“We always suggest consumers look to BBB when they’re thinking about doing business with a company, and renting a home is no different,” says Joan Coughlin, Vice President of Marketing & Public Relations. “Renters need to be careful about who they rent from, and to read and understand the lease.”

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